Privacy Policy
Your information, handled with care.
V. Dillon Bookkeeping respects your privacy and handles personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains, in plain language, what this website collects and what happens to it.
What we collect
When you use the contact form, we collect the information you enter:
- Your name
- Your business name
- Your email address
- Your message
If you email us directly, we receive your email address and whatever you include in your message.
Why we collect it
We use your information only to respond to your enquiry, arrange a consultation, and prepare a quote for bookkeeping services. We won't add you to a mailing list without your permission.
We don't sell it
Your information is never sold, rented or traded. It is not shared with anyone except the service providers described below, or where the law requires it.
Service providers
This website is hosted by Netlify, Inc., which also receives and stores contact form submissions on our behalf. Netlify acts only as a processor of this information, and its servers may be located outside Canada, including in the United States, where the information may be subject to local laws. Email is handled through Microsoft 365.
How long we keep it
If you don't become a client, we delete your enquiry within 12 months of our last contact. If you do become a client, your information becomes part of your client file and is kept as long as needed to provide our services and meet record-keeping requirements.
Your rights
You can ask to see the personal information we hold about you, correct it, or have it deleted. You can also withdraw your consent at any time. Just email dillon@vdillonbooks.com and we'll respond within 30 days.
Questions or concerns
For any question about this policy, email dillon@vdillonbooks.com. If you're not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.